Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information (avatar, phone number)
• Item details (name, description, photos)
• Messages sent through our chat system
• Usage data and analytics
• QR code scan events (timestamp, approximate location, device information) to improve our service and provide analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Facilitate communication between finders and owners
• Send you important updates and notifications
• Improve and personalize your experience
• Detect and prevent fraud or abuse

3. QR Code Scan Tracking

When you scan a QR code sticker, we collect the following information:

• Timestamp of the scan
• Approximate location (city/country level based on IP address)
• Device information (browser type, operating system)
• Your user ID if you're logged in, or anonymous session ID if not

This data helps item owners understand when and where their items are being scanned, and helps us improve our service. If you scan a QR code while not logged in and later create an account, we may link your previous anonymous scans to your account. You can delete your scan history at any time from your profile settings.

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With finders who scan your QR codes (limited to what you choose to display)
• With service providers who help us operate our platform
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Delete your scan history from your profile settings
• Opt out of marketing communications
• Request a copy of your data
• Object to certain data processing activities

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain your session. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@findowner.app